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Shipping policy

Dispatch Times

Thanks for shopping with Hits Different.

  • Orders are dispatched within 48 business hours

  • Most orders are dispatched within 24 business hours

Important Delivery Information

  • All deliveries are sent with ATL (Authority To Leave)

  • Signature on delivery is available on request  - just add notes to your order if you'd like it to be sent with 'Signature Required'

  • Some products may be removed from original cartons for shipping purposes

  • We do not ship to PO Boxes or Parcel Lockers

  • We currently ship to Australia only

  • Larger orders may be split into multiple parcels and delivered at separate times by courier

  • If you have any delivery questions, please contact us at:

drinks@hitsdifferent.com.au

Delivery Estimates (From Dispatch)

Destination Estimated Transit Time*
Metro – VIC / NSW / ACT 1–3 business days
Metro – QLD / SA 3–6 business days
Metro – WA / NT / TAS 3–8 business days
Regional / Rural 3–8 business days
Remote / Very Remote 8–10 business days

Delivery times are estimates only. Delays may occur due to weather, public holidays or peak demand.

Express Shipping

Express shipping is available on request.

Please email us for a quote:
drinks@hitsdifferent.com.au

Tracking Your Order

Once dispatched, you will receive:

  • Email confirmation

  • Tracking number

  • Real-time tracking link

Shipping Rates by State

New South Wales

Sydney Metro & Regional Centres

(Gosford, Wollongong, Canberra, Albury, Newcastle)

  • $12 on orders under $200

  • FREE over $200

Remaining NSW

  • $25 flat rate

Queensland

Brisbane Inner Suburbs

  • $15 under $200

  • FREE over $200

Gold Coast, Toowoomba, Sunshine Coast, Wide Bay, Capricorn Coast, Mackay, Townsville, Cairns

  • $15 flat rate

Remaining QLD

  • Calculated at checkout

South Australia

Adelaide Metro

  • $12 under $200

  • FREE over $200

Remaining SA

  • Calculated at checkout

Western Australia

Perth Inner Suburbs

  • $17.99 flat rate

Remaining WA

  • Calculated at checkout

Tasmania

Hobart, Devonport & Launceston

  • $25 flat rate

Remaining TAS

  • Calculated at checkout

Northern Territory

  • Calculated at checkout

Victoria 

(Currently suspended*) Next Business Day Delivery (Selected Postcodes)

Orders placed before 4pm qualify for Next Business Day Delivery if eligible.

  • FREE on orders over $175 (when selected at checkout)

Examples:

  • Order before 4pm Friday → Delivered Monday

  • Order before 4pm Monday → Delivered Tuesday

Important:

  • ATL only

  • No PO Boxes or Parcel Lockers

  • Ensure safe drop location is provided

  • Once delivered, responsibility transfers to customer

Eligible Postcodes

3002, 3003, 3006, 3008, 3011, 3012, 3013, 3015, 3016, 3019, 3020, 3021, 3022, 3023, 3026, 3027, 3029, 3030, 3031, 3032, 3036, 3037, 3038, 3039, 3040, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3058, 3065, 3066, 3067, 3068, 3070, 3071, 3072, 3078, 3079, 3101, 3102, 3103, 3104, 3121, 3122, 3123, 3124, 3126, 3141, 3142, 3143, 3144, 3145, 3146, 3161, 3162, 3181, 3182, 3183, 3184, 3185, 3205, 3206, 3207

Standard Delivery – VIC Metro & Regional Centres

(Wodonga, Ballarat, Gisborne, Bacchus Marsh, Shepparton, Pakenham, Sunbury, Mornington Peninsula, Cranbourne, Geelong)

  • $9.90 under $150

  • FREE over $150

Remaining VIC:

  • $15 flat rate

Exclusions

We do not ship to:

  • Lord Howe Island

  • Norfolk Island

  • Antarctic Territory

Rates, transit times and postcode eligibility are subject to change at any time. Metro and regional classifications are defined by the courier.